Effective Date: February 28, 2022
Thank you for playing our games! This Privacy Policy describes:
This Privacy Policy applies to Voxel Cube's games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on https://3dpixelgames.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Name of the controller: VXG Studio
Address: 2nd Floor, Saigon Paragon Building, No. 3 Nguyen Luong Bang, Tan Phu Ward, District 7, Ho Chi Minh City, Vietnam
email: can.le@3dpixelgames.com
To perform the contract, we process data necessary to
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below.
Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Voxel Cube Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.
Apart from Voxel Cube, your data can be accessed by others in the following situations:
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Voxel Cube has partners to perform services for us. These partners process your data only at and according to Voxel Cube instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
The Service includes features from our partners, such as social media interaction tools and in-game advertising . These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by Singaporean laws.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android). For more information.
For personalized in-game offers opt-out, you can use the options provided in the game settings.
If you request, we will provide you a copy of your personal data in an electronic format.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge). You may also contact your local data protection authority within the European Economic Area for unresolved complaints.
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
1. You agree you will not, under any circumstances:
1.1.
1.2. Engage in any act that Vxg deems in its sole discretion to be in conflict with the spirit or intent of the Service, including but not limited to circumventing or manipulating the Terms of Service, these Community Rules, other Feature Terms, game rules, game mechanics or other policies.
2. You agree that you will abide by all of the commitments you make to any other third-party platform providers, such as Apple or Google (each a “Platform”), including without limitation any terms around payment that you may make through the Platforms. In the event of any conflict between these Terms and the applicable Platform’s terms, the applicable Platform’s terms prevail.
(a) Apple Application Store Standard End User License Agreement
The additional terms and conditions expressed via the following link shall apply to you if you are using a Game from the Apple Application Store.
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
(b) Google Play Term of Service
The additional terms and conditions expressed via the following link shall apply to you if you are using a Game from the Google Play Store.
https://play.google.com/intl/en-US_us/about/play-terms/index.html
3. You must comply with applicable third-party terms of agreement when using a Game.
4. Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
1. We provide a service in the form of access to games and Virtual Items. In the Service, you may use “real world” money to obtain a limited license to use Virtual Items and/or which you may earn or redeem via gameplay .
2. How it works
2.1. You get a limited license to Virtual Items by visiting the purchase page in one of our games and providing billing authorization through the platform on which you are playing (e.g., Apple iOS and Android).
2.2. We may change what you can use to pay from time to time, at our sole discretion. Virtual Items purchased in our games on other platforms such as Facebook, Apple iOS, or Android, will be subject to those platforms’ payment terms and conditions. Vxg does not control how you can pay or how any refunds may be issued on those platforms. Please review those platforms’ terms of service for additional information.
2.3. For Virtual Items, your order will represent an offer to us to obtain a limited license for the relevant service(s) or virtual in-game item(s) which will be accepted by us when we make the Virtual Items available in your account for you to use in our games or debit the account through which you paid, whichever comes first. Your limited license to Virtual Items for use in games is a service provided by Vxg that starts when we accept your payment or redemption of third-party virtual currency.
2.4. For orders to obtain a limited license to use Virtual Items, by clicking the button on the purchase window or page you:
(i) agree that we may start to supply your purchased Virtual Items immediately after you have clicked that button.
3. You understand that while you may “earn” “buy” or “purchase” Virtual Items in our Services, you do not legally “own” the Virtual Items and the amounts of any Virtual Item do not refer to any credit balance of real currency or its equivalent.
3.1. Any “virtual currency” balance shown in your Account does not constitute a real-world balance or reflect any stored value but instead constitutes a measurement of the extent of your limited license.
3.2. Neither Vxg nor any other person or entity has any obligation to exchange Virtual Items for anything of value. Vxg has no liability for hacking or loss of your Virtual Items.
3.3. If you request that your personal data to be erased as specified in Vxg´s Privacy Policy, you will permanently and without any right to refund lose all your Virtual Items as Vxg can no longer associate such Virtual Items with you after deletion of your personal data.
4 ALL SALES ARE FINAL:
4.1. YOU ACKNOWLEDGE THAT Vxg IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY, OR WHETHER YOU MADE A PAYMENT THROUGH ANOTHER PLATFORM SUCH AS APPLE, GOOGLE WHERE WE OFFER OUR SERVICES.
4.2. PURCHASES OR REDEMPTIONS OF THIRD-PARTY VIRTUAL CURRENCY TO ACQUIRE A LICENSE TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE TO THE FULLEST EXTENT ALLOWED BY LAW.
5. If you choose to make a payment in our Services through a third party (like Apple, or Google), you acknowledge and agree that all billing and transaction processes are handled by App Store or Google Play, from which Platform You downloaded games, and shall be governed by their terms and conditions, and Vxg is not a party to the transaction. If You have any payment-related issues, then You need to contact the Platform directly .
6. Additional Payment Terms:
6.1. You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Vxg may revise the pricing for the goods and services it licenses to you through the Service at any time.
6.2. Subscriptions are also subject to additional terms, which can be found at Subscription Terms below.
1. Some of Vxg’s games may offer subscription services. If you purchase a subscription, then by clicking the purchase button you are requesting that We begin supplying the subscription services immediately and entering into a daily/weekly/monthly/yearly subscription contract with Us. You are also authorizing a charge to you of a recurring subscription fee at the rate quoted at the time of purchase. For subscription services purchased in a game played on a platform such as Apple or Google, payment will be taken from your iTunes or Google Play account (“Account”) when you confirm the Subscription by available confirmation tools of the Game. The platform will charge you for the subscription fee and the platform’s payment terms will apply. Please review the appropriate platform’s payment terms for additional information.
2. Subscription rates are based on an amount in U.S. Dollars. If you are using a local currency the actual amount may fluctuate based on currency exchange rates without notice to you. The charges will be applied to the payment instrument you provide when you start your subscription (or to a different payment instrument if you change your account information). Please note that prices and charges are subject to change. If Vxg makes a change to the monthly subscription rate in U.S. Dollars, we will let you know in advance.
3. Trial Subscription is offered free of charge for a certain period of time from activation as specified in the relevant offer in the Game. If you do not cancel the Subscription within such period, the Subscription Fee shall be taken from your Account when the trial period expires. Please note that your Subscription begins from the date of activation of a trial Subscription, not after the trial period. You may cancel a subscription during its free trial period using the Subscription setting of Your Account. Vxg cannot cancel your free trial subscription if it has already been activated.
3. Your subscription will automatically renew each period unless and until you terminate your subscription or we terminate it. You must cancel Your Subscription in Your Account setting before it renews each period, otherwise, payment of the next period’s subscription fees will be taken automatically via your chosen payment method. You cannot cancel your current Subscription if it has already been activated.
4. In case the Subscription fee cannot be taken from Your Account due to the absence of monetary funds, invalidity of credit card, or for any other reasons, Your Subscription is automatically cancelled.
5. SUBSCRIPTION PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS.
6. Vxg games may occasionally offer a one-time or limited-time bonus to players who have a current subscription or who agree to start a subscription. You understand that these items, which will generally be marked as “bonus” items, will not be a part of your ongoing subscription.